Scottsdale, AZ · Revenue Operations

I build bridges between intent and outcome.

I'm Charles, a revenue operations and marketplace growth leader. I build the systems revenue runs on: forecasting, pipeline visibility, attribution, and the reporting that lets a leadership team make a decision with confidence.

Board member, NAU Hospitality Management · Board member, Arizona Christian University
Tools & platforms I build with
SalesforceHubSpotClaudeTwilioNext.jsApollo.ioTableauPendoZapierPostgresResendSQL
Work

Where I've done the work.

Revenue operations and marketplace growth leadership, and an automation practice built on the same instinct: understand the motion first, then build the system that makes it repeatable.

Current role Since Jan 2023

Qwick

Growth operations leadership in a national staffing marketplace.

Revenue operations for a two-sided marketplace business: building the forecasting, reporting, and go-to-market frameworks that let a leadership team see the motion clearly and act on it. Progressed through marketplace operations and regional leadership roles into national growth operations.

Revenue operationsMarketplace growthGTM frameworksCross-functional leadership
01 · AI / Automation Service Live

Arizona Advanced Automation, an AI automation agency for local service businesses.

A³ gives home-service companies an always-on AI front desk. It answers every call and message, books jobs straight onto the calendar, follows up on quotes, and turns missed calls into booked revenue, so owners stop losing work to voicemail.

AI receptionistInstant bookingLead follow-up24/7 coverageMissed-call rescue
What I do

The bridge between operator and builder

The OperatorThe Builder

Revenue Operations

Forecasting, pipeline visibility, attribution, and executive reporting for two-sided marketplace businesses.

AI Agents & Automation

Designing and shipping practical automation and multi-agent systems that take repetitive operational work off a team’s plate.

GTM & Marketplace Growth

SMB, Mid-Market, and Enterprise motions across onboarding, activation, and customer lifecycle.

Full-Stack Product

Next.js, Node, Twilio, Postgres. I take a venture from brand and code all the way to live in production.

Analytics & Tooling

Salesforce, HubSpot, SQL, Tableau, Pendo, Zapier. The stack that makes growth measurable.

Cross-Functional Leadership

Aligning revenue, operations, and product teams through periods of real organizational change.

Make the introduction

Building something interesting?

Got a RevOps challenge, an AI build, or a marketplace that needs to scale? I'd genuinely love to hear about it. Send a note and I'll make the introduction.

I read every message myself and usually reply within a day or two.